Troubleshooting
- How to stop receiving email alerts
- I'm no longer receiving email alerts.
- Emails not tracked (grey checkmarks)
- Mailtrack isn't working (desktop version)
- "failed to load, please retry" error
- Email opened an unusual amount of times
- Open alerts received immediately after sending a mail
- Why is Mailtrack telling me that the recipient's mail service might not allow tracking?
- My email has been replied to but Mailtrack still says it hasn't been opened
- How accurate and reliable is Mailtrack's email tracking technology?
- I'm receiving open notifications when re-reading emails I've sent
- Emails to myself are not well tracked
- I get an open notification when checking my own sent email from another device
- Green checkmarks seem to be delayed
- Why am I getting Mailtrack notifications from a family member or friend within my account?
- Link tracking isn't working
- My Gmail layout is customized and I have problems seeing the double-checks from MailTrack
- Network Failed Error in Chrome
- Mailtrack loops back to the activation screen
- Email alerts disabled but still being received
- I have Mailtrack Pro but cannot view the full email activity for my emails
- Mailtrack is saying that an unopened email has been opened
- I've paid for Mailtrack Pro but I still have the free version
- Incompatibility with other extensions
- An error occurs when I try to purchase a Mailtrack subscription
- Emails I've sent using Mailtrack are delivered to the promotions tab in Gmail
- The Gmail app 'freezes' when I try to send a tracked email from the Gmail app on my phone
- I'm not receiving Real-time Notifications when I use Mailtrack with Chrome
- I'm a Pro user but I still can't see the full email activity for my tracked emails
- Real-time notifications not working on your phone