You can cancel the automatic renewal and the next subscription payment by doing as follows:
If you paid by credit card:
1) Go to the Subscription and billing section in your Mailtrack dashboard.
2) Click on the Cancel subscription button* to cancel the renewal of your subscription.
3) Confirm the cancellation of your subscription by clicking on the link in the cancellation confirmation email we'll send you.
*The 'Downgrade to Free' button won't appear in your dashboard until 24 hours after you paid for your subscription.
Please note that you can enjoy your subscription until the end of the period you have paid for.
If, later on, you decide you'd like to re-activate the subscription renewal click Re-activate subscription.
If you paid via Paypal:
1) Sign into your PayPal account.
2) Go to your Activity Dashboard
3) Find your Mailtrack payment and open it
4) Click on "View Billing Agreement Details"
5) Click 'Cancel'
Please note that you can enjoy your subscription until the end of the period you have paid for.
Important: If you cancel your Paypal subscription before Mailtrack receives the payment you will be downgraded to Mailtrack Free.