Gmail vs Inbox

Released to the public in May 2015, Inbox by Google has been slowly making ground on Gmail. Every month or so, Inbox adds a new feature and gives its Gmail users yet another reason to switch.

To help you choose between Gmail vs Inbox by Google, here is a list of the best features included in each product:

  • Gmail
    You already know how to use it.
    It’s fully customizable i.e themes, conversation modes, personal level indicators.
    You can add non-Google addresses to your universal inbox.
    There are hundred of Chrome Extensions and Firefox Add-ons available.
    Use stars to mark emails as important.
    You can mute annoying message threads.
    Email aliases.
    Out of office replies.
    Right-to-left language support.
    Email forwarding and POP/IMAP.
    Offline access to your email.
    Gmail Labs i.e horizontal and vertical preview panes.
    Full G Suite integration.
    Stable platform.
  • Inbox by Google
    It has a cleaner, fresher more modern design.
    Smart replies. These are AI-powered responses to your help you power through your inbox.
    Inbox automatically sorts your incoming mail into categories such as Trips, Purchases, Financial and Social.
    You can install the Inbox by Google Chrome extension to save links to your Saved folder or bundle.
    You can “snooze” messages if you’d rather deal with them tomorrow or next week.
    Messages can be pinned to your Inbox so they remain visible even if tucked away by a label.
    Create simple reminders to call or email or to do some other custom action.
    Undo a sent message up to 15 seconds after sending.
    Summarized newsletters.


Considering it is barely two years old, you can see that Inbox by Google is already boasting an impressive list of features. You can also see that Inbox by Google is just as much a to-do list as an inbox. It seems clear that Inbox by Google was created to help reinvent the way you get things done and that it’s not meant to match Gmail feature for feature. Interestingly, in a Q&A session, when asked if Inbox by Google will replace Gmail, the Inbox by Google team replied “In the short term, no. In the very long term, we hope so”. This suggests that Gmail has no plans to be replaced and that Inbox has enough ambition to be the world’s number #1 email client. It’s game on in the cordial contest of Gmail vs Inbox.

Let’s take a quick look at some statistics. Techcrunch published an article in 2016 claiming that Google announced in its earnings call that Gmail had surpassed the 1 billion active users mark. Just as Chrome has eaten the browser market, Gmail has consumed the lion’s share of the email client market. This perhaps makes it all the stranger that Google has chosen to compete with itself. The numbers for Inbox by Google’s active user base are hard to find, which is a sure indication that the figures are low. The adoption rate will likely be very slow by comparison to Gmail, but this is, in fact, something under Google’s control. They’ve chosen not to push hard. At present, Google has removed any attempt to funnel users from Gmail which means that Inbox by Google is having to stand on its own two feet. It’s having to earn its place in the market, rather than relying on a free ride from big brother. This can only be a good thing.

Of course, we should take the opportunity to mention Mailtrack for Gmail & Inbox. Our free email tracking service that works equally well in both Gmail and Inbox by Google. That means that no matter how many times you switch back and forth, Mailtrack ensures you always have email tracking.


  • Mailtrack for Gmail


  • Mailtrack for Inbox

    Inbox by Google


There are many challenges involved in building a product that tightly integrates with multiple platforms. In the Gmail vs Inbox by Google list above, you’ll notice that Gmail is considered to be a stable platform. Since it’s so mature as a product, it rarely changes. This makes life a lot easier for tools like Mailtrack which improve productivity by adding additional functionality to the user interface. Conversely, the Inbox by Google platform is constantly evolving. Their Twitter feed is a testament to that. It seems that each month a potential new killer feature is added to the product which of course may radically change the interface. This means that Mailtrack, like some of your other favourite Inbox extensions, needs to be able to rapidly adapt to the changes made by the Google product team. If you’re thinking of switching from Gmail to Inbox by Google and you’re already a Mailtrack user, you can find more information to help you decide here.

If you’re new to Mailtrack, just click here to install it and use it for free. Installation is simple, and so you’ll be tracking emails in just a few seconds.